Advance in Customer Service or Adjacent Fields for Better Pay

The user, a customer representative with 2.5 years of experience (including senior roles), is underpaid and frustrated by workplace nepotism. This indicates a strong opportunity to seek better-compensated roles within customer service, or transition into related fields like account management, sales support, or even entry-level HR, where strong communication and problem-solving skills are highly valued. The key is to leverage existing experience for roles in more structured and meritocratic environments.