Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Email address (required)
• Name (optional)
• Company name (optional)
• Payment information (processed securely through third-party payment processors)

Usage Data

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Search queries and interactions
• Time and date of visits

Reddit Data

We collect publicly available data from Reddit using their official API. This data includes posts, comments, and community information. All Reddit data is anonymized and aggregated for analysis. We do not track individual Reddit users or collect private information.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process your transactions and manage your account
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Improve and personalize your experience
• Analyze usage patterns and optimize our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our platform:

• Cloud hosting providers (e.g., Cloudflare, AWS)
• Payment processors (e.g., Stripe)
• Analytics services (e.g., Google Analytics)
• Email service providers

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights or safety

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the platform to function properly (authentication, security, preferences).

Analytics Cookies

Help us understand how users interact with our platform (optional, can be disabled).

You can manage your cookie preferences through our cookie consent banner or your browser settings.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at jane@reddit-insights.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently delete your personal information within 30 days, except where we are required to retain it by law.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: