Guided Data Recovery for Distressed Non-Technical Users

The user's experience of "crying for an hour and a half" highlights significant emotional distress and a lack of technical understanding when facing data loss. While data recovery software exists, it's often overwhelming for non-technical individuals. A SaaS opportunity lies in providing a highly simplified, guided, and empathetic data recovery service. This could involve an intuitive web-based platform with a lightweight local agent that walks users through basic recovery steps, with an immediate option for live chat or even remote human assistance for more complex or emotionally charged situations. The service could also offer a preventative cloud backup module focused specifically on common 'critical' folders (like 'Users,' 'Documents,' 'Pictures') to avoid future similar incidents. The value proposition is not just data recovery, but peace of mind and simplified technical support.

Origin Reddit Post

r/techsupport

Can I get my files back after formatting my laptop?

Posted by u/Colas_Algo•08/12/2025

I had to send my computer to the store to get it fixed and saved everything in a hard drive, only to check today that the "Users" folder was missing! After crying for an hour and a half I hav

Top Comments

u/Low-Charge-8554

You can try using the free Recuva: [https://www.recuva.site](https://www.recuva.site) Best bet would be to let it run undisturbed overnite as it may take a while, Especially if you use the D

u/Eldibs

This is the way. I had to do something similar once after formatting the wrong drive. The less that's been written to the drive in the intervening time, the better your odds are. If you have

u/No-Plankton-559

GOD DAYUMN ITS SSD my bad bruh i thought it was harddisk.

u/IceFire909

Only chance is if you had OneDrive syncing. Otherwise no. The disk partition was destroyed and recreated, no chance you're getting stuff back

u/Wendals87

No sorry

u/No-Plankton-559

U see police can recover almost every file you delete cus it's written numbers on a plate so you see it as deleted but it is there. Some peoples do it they can recover it but it's expensive

u/Colas_Algo

Understood. Thank you and everyone else who commented

u/Wendals87

Not how it works

u/Longbottom_Leaves

First, stop using the drive immediately. Seek out a professional who can do data recovery. It may cost a lot of money. I will reiterate you need to stop using the computer. Anything you do on

Origin Reddit Post

r/techsupport

Can I get my files back after formatting my laptop?

Top Comments

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