GunBroker Seller's Guide: Secure Payments, Fee Management & Dispute Resolution
I've taken a look at the Reddit discussion.
Product/Service Opportunity:
A dedicated information resource (like an e-guide, webinar, or short online course) specifically for GunBroker sellers.
Content Focus:
- Best Practices for Listing Payment Methods: Highlight the importance of clearly and accurately stating all accepted (and not accepted) payment methods in your listing before making a sale. This includes how to update listings if payment options change.
- Understanding Buyer Preferences & Risk Perception: Explain why many buyers prefer credit cards (due to consumer protection) and may be hesitant about methods like Zelle (because of the lack of recourse).
- Navigating GunBroker's Official Payment Policies: Clarify GunBroker's stance on third-party payment apps (e.g., Zelle, PayPal, Venmo) and the potential risks and consequences of using non-sanctioned methods.
- Secure Credit Card Processing Options for Sellers: Detail how individual sellers can set up accounts with gun-friendly payment processors (like Stripe, PaymentCloud, or Authorize.net, if they are compliant and suitable for individual sellers) to accept credit cards securely. Include fee structures and integration basics.
- Handling Payment Disputes & Non-Paying Bidders: Provide a step-by-step guide on GunBroker's process for reporting non-paying bidders, requesting final value fee credits, and managing situations where buyers insist on unlisted payment methods.
- Managing Seller Risk: Offer strategies to minimize risks associated with different payment types, such as chargebacks for credit cards and scams with irreversible payments.
Expected Benefit: This resource will help GunBroker sellers set clear payment expectations upfront, reduce post-sale payment conflicts, cater to buyer preferences where feasible and safe, understand and mitigate transaction risks, and use GunBroker's dispute resolution tools effectively. Ultimately, this will improve their sales completion rates and seller reputation, leading to smoother transactions and potentially higher sales volume by accommodating a wider range of secure payment preferences.
Origin Reddit Post
r/firearms
Gun broker buyer only wants to pay credit.
Posted by u/Cool-Tip8804•05/28/2025
So I listed a gun on GB.
Someone ended up buying it.
Great, I ask for their FFL info.
When it came to payment, I said paying USPS money order was what I accepted.
They wanted to pay with a
Top Comments
u/Cool-Tip8804
Oh I know.
I even insinuated that it was sketch.
u/vintagestagger
You can also submit a credit request to get the final value fee back from your item since it didn't end up selling.
u/prmoore11
Did you list your accepted payment methods on your post?
u/Dak_Nalar
Ya you sound incredibly sketch asking for Zelle. If I was the buyer I would nope out immediately as well.
The vast majority of buyers on gunbroker will only buy with a credit card. I have s
u/Cool-Tip8804
I will. I read about reporting non payment buyer thing. They make you wait 4 days though before filing
u/Prudent_Reindeer9627
Never use PayPal as a seller. They've been screwing small sellers for decades.
u/Cool-Tip8804
I did.
u/Quincy_Quick
Gunboker technically doesn't allow the use of third party payment apps, so careful with that one in the future.
u/420Zaebis
I understand and respect that. I was just trying to share a consumer point of view. I’ve only used credit cards on gunbroker. Honestly you should look into stripe. I have no problem paying th
u/vintagestagger
Yes, I think that's part of it. You fully cancel the order, then can report as a non-paying bidder, but I believe there is also a separate button on the order that allows you to initiate a c
u/PersecutedCanadian
On Gunpost (Canadian version of Gunbroker), we assume everyone is an individual seller so it's either cash or Etransfer (Canadian Zelle). No one is going to have a credit card machine because
u/SteveHamlin1
Seller's listing said they accepted credit cards. The problem is an idiot seller.
u/Bynairee
You made the correct decision because the purchaser could have caused you problems by paying with a credit card.
u/vintagestagger
Correct. It's separate from your listing fee if there was one. For instance I typically pay $2.95 at the time of listing each item I list to have it featured above other items when searched
u/Cool-Tip8804
Is the final value fee gunbrokers cut for the sale?
u/Seared_Gibets
Mmmm...
Your flair...
A wise enthusiast, you are.
u/Cool-Tip8804
Solid. Super helpful.
I think that what I was referring to as the non payment buyer thing.
u/Peacemkr45
if you listed the payment type as MO only, there is no "I want to pay with a credit card". That's non payment so the buyer gets dinged by GB and you also get to rate them.
u/Cool-Tip8804
It was more of a “dude this is your only option left”
He had the USPS money order option that he refused.
u/Franticalmond2
I don’t think he had mentioned that when I commented. wtf then. He put CC as an option and then said MO only? Lmao. Idiot seller then.
u/Franticalmond2
Well then the buyer is an idiot.
u/uni82
I had the same issue. I don’t accept any kind of credit card or credit payment. Someone hit the buy it now and wanted to use PayPal.
It’s against their policy and for all app payment option
u/420Zaebis
I personally only would use a credit card on gunbroker. I’d definitely not use Zelle, there is zero consumer protection once you hit send. There is a lot of scams on gunbroker, at least with
u/mike_toober
You can also report the buyer to the website after the cancellation. And you get to rate them still.
u/SteveHamlin1
And CC was one of the payment options you listed, so this is entirely a fault of your own making. The buyer should leave you a bad review.