SaaS for Enterprise Knowledge Transfer and Compliant Succession Planning
The post uncovers a real issue where a manager's persistent, direct questions about retirement can create an uncomfortable and potentially illegal (ageism) situation for a senior employee. This underscores a significant gap in management training and HR compliance.
Possible Opportunity: There's a clear need for a tool that helps managers navigate sensitive career conversations compliantly and assists HR in proactively managing succession planning without legal risks. Companies need to find a balance between their legitimate need to plan for the future and the legal requirement to avoid age discrimination.
Product Form: A B2B SaaS platform focused on "Compliant Career Conversations & Succession Planning." Key features would include:
- Manager Training Modules: Micro-learning videos, scripts, and simulations that teach managers the legal dos and don'ts of discussing future plans, career longevity, and retirement with employees.
- Compliance Checklists: Interactive guides for HR and managers to follow when initiating succession planning discussions, ensuring a standardized and legally sound process.
- Talent & Knowledge Mapping: A tool for companies to identify critical roles and skills at risk due to potential attrition (of any kind, not just retirement), allowing them to focus on knowledge transfer and development plans based on skills, not age.
Expected Revenue: The primary customers would be mid-to-large-sized companies where the cost of a single ageism lawsuit far outweighs the software subscription. A tiered subscription model based on the number of managers could be implemented, with annual recurring revenue (ARR) ranging from $4,000 to $60,000+ per client, depending on the size of the organization and the depth of the training and analytics provided.