Reddit Insights

Smart Network Diagnostic & Optimization Service for Home Users

Published on 08/08/2025•Marketing Opportunities

The user's internet works for general browsing but fails for specific server connections (Discord, League) across multiple devices. This indicates a complex network issue often related to firewall rules, DNS, or ISP-specific routing, which is frustrating and difficult for non-experts to diagnose. A SaaS solution, 'Smart Network Diagnostic & Optimization Service', could provide: 1) A client-side agent (optional) to gather detailed network data. 2) A web-based dashboard for visualizing network health and identifying common bottlenecks. 3) Automated, comprehensive tests (ping, traceroute, DNS lookups, port checks) to pinpoint the exact failure point. 4) AI-powered analysis to suggest solutions (e.g., 'check firewall settings for port X', 'try different DNS servers'). 5) Guides for implementing fixes on common routers/OSs. This targets gamers, remote workers, or anyone experiencing frustrating intermittent/specific connectivity problems, offering a clear path to resolution beyond generic troubleshooting.

Origin Reddit Post

r/techsupport

My internet works for web browsing, but I'm unable to connect to any kind of server

Posted by u/Unwelcome_Second•08/08/2025
As the title says, my internet is working (proven by my ability to post this), but I'm not able to connect to any sort of server (discord, league, etc...). This is happening across devices: P

Top Comments

u/FelloniousGru
Are you using your ISP’s modem / router / firewall? If so - could be worth swapping that out.

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