Smart Time Tracking & Billing for Professional Services
A lawyer's dilemma about billing for delayed emails highlights a specific but common challenge in professional services. Professionals (lawyers, consultants, freelancers) who bill hourly use features like delayed send to manage client expectations and work-life balance, but struggle with how to accurately and audit-proof their time entries for such scenarios. This indicates a need for time tracking and billing software that intelligently handles modern communication workflows, offering clear guidance and automation for billing transparency and compliance, especially for tasks that span across billing periods or involve deferred actions.