Transition from Call Center to Customer Success or Sales

The user, at 22 with 1.5 years in a call center and a stagnant promotion, is in an ideal position to leverage their customer service, communication, and problem-solving skills into higher-growth roles. Options like Customer Success Manager (CSM) or entry-level Sales (Account Executive/BDR) offer significantly better career progression, earning potential, and more engaging work than a call center. These roles value direct customer interaction and relationship management experience. Entry-level Project Coordinator or Administrative roles are also viable transitions for leveraging organizational skills.