Transition from IT Operations to Higher-Skilled Tech Roles

Published on 09/17/2025 Hiring & Talent Acquisition Insights

To move from an Operations Analyst role to more skilled positions, leverage your existing knowledge in processes, infrastructure monitoring, and risk.

  • Hot Skills: Focus on acquiring skills in Cloud Computing (AWS, Azure, GCP), DevOps/Site Reliability Engineering (SRE), Cybersecurity, or Data Analytics. Key technical skills include scripting (Python, PowerShell), automation tools (Ansible, Terraform), CI/CD pipelines (Jenkins, GitLab CI), containerization (Docker, Kubernetes), and strong SQL for data roles.
  • Tools: Get hands-on experience with cloud platforms, monitoring tools (Prometheus, Grafana), SIEM tools for cybersecurity, and data visualization tools (Tableau, Power BI).
  • Qualifications: Industry certifications are crucial: AWS Certified Solutions Architect/SysOps, Microsoft Azure Administrator, CompTIA Security+ for cyber, or Google Cloud certifications. Consider specialized bootcamps for intensive skill acquisition.
  • Resume/Portfolio Direction: Reframe your current experience to emphasize problem-solving, incident response, efficiency improvements, and risk mitigation. Create a portfolio of personal projects demonstrating new skills, such as automating a cloud deployment, building a small monitoring dashboard, or a cybersecurity home lab project.
  • Expected Earnings: This transition can lead to significant salary increases. Entry-level SRE, Cloud Engineer, or Cybersecurity Analyst roles often start in the $70,000-$90,000 range, with experienced professionals earning $120,000-$150,000+.