Transparent Billing & Churn Reduction for SaaS Companies

The user's negative experience of being 'Charged Without Warning – No Refund Offered' highlights a common pain point in the SaaS ecosystem: lack of transparency in trial-to-paid conversions and poor refund processes leading to customer dissatisfaction and churn. A B2B SaaS product could help other SaaS companies improve their customer experience and retention. This platform would integrate with existing billing systems (e.g., Stripe) to provide automated, customizable pre-charge notifications, clear cancellation workflows, and streamlined refund management. Features could include A/B testing for notification messages, churn analysis based on refund reasons, and compliance checks for subscription laws. This helps SaaS businesses reduce disputes, improve brand reputation, and ultimately increase retention. Revenue could be based on the number of active subscriptions managed or a tiered model (e.g., based on transaction volume), with potential MRR of $500-$5,000+ per client, serving medium to large SaaS businesses.